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Pedestrians stroll by a vacant storefront in downtown Mountain View on April 24, 2023. Photo by Magali Gauthier.

Years after the pandemic, Mountain View is still struggling to fully recover from the economic fallout. Commercial vacancy rates remain stubbornly high and small businesses are finding it difficult to stay afloat as many continue to work from home. Adding to these challenges, one of the city’s largest employers, Google, is downsizing its workforce and office needs.

A new economic vitality strategy seeks to turn things around. On Tuesday evening, April 23, the City Council unanimously approved a plan that laid out the city’s economic vision and priorities to make Mountain View a more business-friendly environment for the entire community.

“I’m very excited to see the work plan that’s proposed and even more excited to see it implemented,” said Council member Lucas Ramirez, a sentiment that was shared by his colleagues at the council meeting on April 23.

But council members had slightly different perspectives about the best approach to boost economic activity in the city. The problem of storefront vacancies loomed large in their deliberations, with some debating the value of a commercial vacancy tax, similar to what was enacted in San Francisco in 2022.

Responding to public comments, Council member Emily Ann Ramos proposed to make a vacancy tax a higher priority in the work plan, which was ranked as a “last resort” in the council report. For Ramos, it was preferable for the city to come up with its own measure to put on a ballot, rather than face the possibility of a citizen’s initiative.

“I want us to be ready so that we don’t have to worry about having a bad vacancy tax put on the ballot measure instead of a good one,” she said.

Council member Margaret Abe-Koga voiced the strongest opposition to a vacancy tax, stating that it would signal to the community that they were not business friendly. She also said the public was showing fatigue with ballot revenue measures.

Council members Lucas Ramirez and Alison Hicks were not against the idea of a vacancy tax, but said they preferred to prioritize other options first.

“Before we penalize folks, let’s see if there are things we can do to make it easier to fill vacant spaces,” Ramirez said.

The vacancy rate for retail and offices in downtown Mountain View is 8.5% and 25%, respectively, which is higher than other cities in the region, according to the council report. But Economic Vitality Manager John Lang said this was not necessarily reflective of what’s happening on the ground. Although there are about 18 or 19 vacancies on Castro Street, 10 of the businesses have active permits or are getting permits, he said.

“Part of the challenge and perception around vacancies (is) just because it may be empty, doesn’t mean there’s not necessarily something occurring,” he said, adding that the city could do more to signal active engagement with signs like “Coming soon” posted to windows.

In many respects, the work plan is meant to address these perceptions, while also implementing concrete steps to improve economic vitality in the city. It has five main goals, broadly reflecting the city’s commitment to economic development and the wellbeing of the community. Each of these goals has a subset of strategies that, in turn, have corresponding “action items” that also are marked by a proposed timeline and cost estimate.

In total, there are 164 action items in the work plan, a number that concerned Abe-Koga, who questioned whether this was too ambitious to implement, even when parsed out over several years.

“My concern with this is that there’s so many strategies. I just want us to be realistic… What is 21 items in a year, for instance? Can we really get all of this done?” she asked.

Other council members honed in on specific strategies, pressing for clarification about the intent of the work plan’s scope, particularly in the case of proposed zoning changes.

Hicks asked whether changes would be made to restricting ground floor office uses in the historic downtown area. “I want to know exactly what ‘flexible’ means… I’m for flexibility, but the right kind in the right places,” she said, adding that she would oppose any changes that broke up the flow of pedestrian engagement.

Lang said this flexibility was to allow for new experiences in the downtown area that would capture the changing needs of the community. As it stands, the codes also were not consistent. What can be done “by right” on one street requires a conditional use permit on an adjacent one, which adds another obstacle for businesses, he said.

Council members showed interest in shuffling the timeline for different action items, moving them from mid and long-term ranges (five to 10 years) to more immediate implementation, and vice versa.

For anything involving zoning changes, this would be difficult to accomplish, according to Dawn Cameron, acting assistant city manager and community development director. Staff already were tasked with housing element obligations as well as two precise plans. Adding more items to their agenda would be too much to cover in the near term, she said.

Recognizing these limitations, council members largely settled on what was originally proposed in the council report with some minor modifications, and acknowledged Cameron’s reference to the work plan as a “living document” that could be adjusted as needed over the next several years.

“I was happy to hear you say it’s a living document. And because the situation is so fluid, I think we’re going to want to be checking in a lot,” Hicks said.

Emily Margaretten joined the Mountain View Voice in 2023 as a reporter covering City Hall. She was previously a staff writer at The Guardsman and a freelance writer for several local publications, including...

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13 Comments

  1. Hey, city council, you’re the cause of your own problems.
    You close the street.
    You don’t provide adequate parking.
    Then you wonder why people don’t want to patronize stores there anymore.
    You also prop up existing businesses, creating a false situation. If a business would not exist without the city’s financial support, it doesn’t really deserve to exist.
    As the Soviet Union learned, the economy worked best when it’s mostly left alone. Doing stuff like picking winners and idealistic ideas like closing the road and assuming everyone is going to ride a bike is idealistic nonsense that doesn’t fly in the real world.

  2. A vacancy tax sure would be handy for the now dead Google Landings projects, 41 acres of now unusuable and blighted land for the next decade?

  3. lol Bernie. The parking lots are all full at the place no one wants to go to. Just another anti-pedestrian mall dead ender. You lost, give up. Move to Palo Alto if you want your precious driveable streets. We’ll be glad to see you leave.

    As for Abe Koga, more laugh out loud comedy about not being business friendly because we’re imposing a vacancy tax. What a clown. We need to get rid of her.

  4. I totally agree with Bernie. Since parking is so difficult in downtown Mountain View, I just don’t shop or dine there anymore.

  5. I don’t see how parking could be the issue with Castro St if it basically hasn’t changed. We’ve still got the same garages and lots. The loss of a dozen spaces right on Castro St hardly moves the needle.

    More residents in walking and biking distance to retail would help support more businesses. Just sayin’.

    Something not mentioned in the article — does Castro St have a rule against chain businesses? I know there are small franchises like Oren’s Hummus and Vitality Bowl. But if you want to fill storefronts, seems like you couldn’t go wrong with a Starbucks or whatever. I’m not saying I want our downtown to become indistinguishable from any other street in America. I’m just wondering if that’s an option being considered.

  6. Just understand when Google laid of 35% of the Mountain View workers, cancelled all development in the City, and The Meta workers were fired in San Antonio, you wonder where the demand for services is going to come from? There is no infinite demand.

  7. All the employees are parking in the parking garages/lots, which is why there is no space any more. They need to put real timers and enforcement.

  8. I’d like to see consideration for how to get more local and fun stores back onto Castro Street. Expensive rents mean the storefronts of our beloved downtown are only available to the most profitable businesses, which doesn’t necessarily translate into the downtown most residents would choose. I miss the aquarium store, and the used book store, and the bead store, and so many other colorful places that gave Castro a unique character and made it a destination street. How about a really nice play area in the now-paved middle of the street?

    Does an entire block of restaurants really represent the best downtown we can muster?

  9. I’m personally not chain-averse either if it will fill some storefronts. They seem to coexist with small businesses in other downtowns like Palo Alto and Redwood City. Even downtown Los Altos has a Baskin Robbins, yet Castro still doesn’t have “normal” ice cream shop

    On Castro, there’s already Paris Baguette and Bonchon which have hundreds of locations, although many of those are overseas. Maybe people don’t want the basic McDonalds/Taco Bell/BK places, but I don’t think any of them care to be downtown where they can’t have a drive thru.

  10. Please we need an actual grocery store in the downtown area, the only options nearby are far too expensive and low quality in fresh produce. There are so many huge empty lots on Dana.

  11. The city focuses on the slow process of constructing more housing, but there is an easy win that would complement that… quickly::

    Ban AirBnB stays shorter than 30 days, like Oahu did to partially solve its housing shortage and affordability crisis.

    There are thousands of AirBnBs in Santa Clara County and roughly 400 in MV… even though our region has plenty of hotel capacity for visitors.

    Why not have one leading city, like Mountain View, take the policy lead and then scale the ban county-wide after proof of concept? AirBnB has the effect of artificially constraining housing supply and hurting working families in every destination region in which it operates.

    This move would quickly free up rentals so at least a few hundreds more working families could afford to live close to jobs, which in turn helps fix congestion and parking, and stimulates demand for local businesses beyond merely restaurants.

    Those things in turn even help increase our biking and walking numbers by decreasing the number of long, unavoidable car trips made by the ‘daily service population’… roughly two thirds of all traffic in MV and PA in a typical weekday.

  12. 400 units is about 4 months’ worth of the homes Mountain View should be building. Assuming that they all get converted to long-term rentals (which is overly optimistic), that would kick the can down the road for 4 months.

  13. AS PREDICTED years ago, the MV council caused the downfall of Castro downtown. Sally Lieber was a huge driver of this disaster and then she ran away before the fallout. Hold this terrible council accountable for failed decisions that have destroyed Castro which used to be a vibrant downtown area.

    1. Closing down vehicle access from Central Expressway into Castro has been catastrophic for businesses not near the train station. A dozen stores are now totally EMPTY/closed a few blocks into Castro because of how hard it is to get in now. The entire north side of Mountain View is cut off from Castro except for coming in off Shoreline, which is not ideal. It is far easier for northern MV residents to just go to Sunnyvale or Palo Alto now instead.

    2. The original poll used to justify the vehicle closure was a sham survey. There were multiple options all to close the roads and NO option in the survey to select to keep the roads open!!

    3. A vacancy tax would be another bad decision from this town council. There are simply not enough consumers who visit Castro anymore to support all the store fronts. Open up vehicle traffic like Palo Alto and Los Altos successfully did. Stop emulating failed towns like San Carlos that also have ghost town downtowns due to closed vehicular traffic.

    4. The don’t-know-math crowd behind the vehicle road closure have major comprehension issues around finance or math. The only way Castro can support an open air mall model is to add a LOT more dense apartment housing all around this street. I doubt anyone wants that.

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