Next time you're on the phone with a call center, listen carefully to what the rep says. Chances are you'll hear your name several times, hear a tone of...
28 meses atrás

在每一個客戶接觸點，您都可以改善或破壞客戶對您品牌的感受。Customer experience refers to how a business engages with its customers at every...
38 meses atrás

Burkey, Jeff Ray Kalamazoo, MI Jeff passed away peacefully at Rose Arbor Hospice Residence surrounded by family on Saturday, November 25,...
85 meses atrás

Preparing for the next phase of life and breaking down retirement barriers can help relieve anxiety. Financial expert Nicholas Toman offers...
26 meses atrás

Yes, it is, if you have a customized plan specific to your retirement. If you do, you're in the minority, though, so here are some ways to...
21 meses atrás

Burkey, Jeff Ray Kalamazoo, MI Jeff passed away peacefully at Rose Arbor Hospice Residence surrounded by family on Saturday, November 25,...
85 meses atrás

Sales reps have long been taught to seek out a senior executive who can single-handedly approve a deal, but unilateral decision makers are now rare.
119 meses atrás

Michael X Doto (age 57) passed away at his home in Wilmington, DE. Michael was an accomplished craftsman, skilled at woodworking, computer-aided design.
30 meses atrás

The basic requirement is that a tenant living in a “covered dwelling unit” must receive a 30-day notice to vacate before an eviction can be commenced for...
23 meses atrás

eGain is touting a report from Forrester Consulting and my friend Ian Jacobs purporting to show that omnichannel customer service is...
111 meses atrás